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About Introspect

This article gives an overview of the Introspect software.

Introspect is a cloud-based, non-medical software accessed via browser or mobile app. It provides real-time insights into lab and instrument efficiency, quality, and performance.

The Introspect dashboard provides usage insights:

  • Efficiency Score: Displays Utilization, Quality, and Performance.
  • Actionable Insights: Recommendations for improving productivity.
  • Usage dashboard: Real-time instrument status, run success rate, utilization, consumables usage, and more.

Access the dashboard: https://digital.tecan.com

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  • The 9-dots menu in the top-left corner provides links to:
    • Introspect
    • Organization Management
    • Tecan Academy
    • Support

 

  • The left vertical menu provides access to:
    • Dashboard (overview)
    • Instruments
    • Map
    • Actionable insights
    • Settings

 

Navigation Instructions:

  1. Switch between sections using the left menu.
  2. View details by clicking on items (e.g. instruments, users) in the main panel.
  3. Use Filters to narrow the data view on specific labs, instruments, time-span etc.
  4. Access settings for notifications and preferences via the gear/settings icon.

The current terms of service for Introspect can be found on this page: https://shop.tecan.com/general_terms_of_sales

 

Note: User and instrument management is handled in Organization Management. At least one organizational layer must be configured with instruments and users to view data.

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Further help

For further help, please refer to our Helpdesk.

 

Link to Tecan Product Page

IntrospectTM Page 

 

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