- Tecan Knowledge Portal
- Microplate Reader
- Infinite® 200Pro Troubleshooting
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Microplate Reader
- Infinite® F50 How To
- Infinite® F50 Trouble Shooting
- Infinite® 200 Pro How To
- Infinite® 200Pro Tips & Tricks
- Infinite® 200Pro Troubleshooting
- Sunrise™ How To
- Sunrise™ Troubleshooting
- Spark® How To
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- Applications and Settings
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Microplate Washer
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General Information
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Manuals
ERR038:Instrument Initialization Error
1. Usual root causes
Unspecific hardware error of reader module.
2. First aid
• Disconnect the reader from the i-control™ or Magellan™ software.
• Switch the reader off and then on again.
• Connect the reader with i-control™ or Magellan™.
3. Typical solution
Service intervention is required to solve a hardware defect with the Infinite® 200 PRO.
4. Further recommendations
Create a service request and contact Tecan®.
5. Next steps
• Note the instrument serial number.
• Download and save log files.
• Create a service request and include the serial number and log files.
Further Help
Link to Tecan Product Page:
401817-012