ERROR_020A Lamp Low Error

This issue requires a parts replacement via a service intervention

1. Usual root causes
The appearance of this error indicates a problem with the lamp.

2. First aid
• Switch off the instrument.
• Switch the instrument on again and check if this resolves the issue.

3. Typical solution
If restarting the instrument does not resolve the error, defective hardware needs to be replaced via a service intervention.

4. Further recommendations
Create a service request and contact Tecan® to schedule an onsite intervention or to send the instrument for in-house repair.

5. Next steps
• Note your instrument serial number.
• Create a service request and include the serial number.

Tecan Helpdesk

Further Help

Sunrise™ How To

Link to Tecan Product Page:

Sunrise™

401818-003