Considering A Used Liquid Handler●

REVEAL THE HISTORY OF A PRE-OWNED WORKSTATION

Let Tecan Be Your Trusted Guide

At Tecan, we are committed to your success, and we believe that buying a liquid handler should never be a leap of faith. Imagine buying a used car without knowing its mileage, age, or service history—pretty risky, right? You should know what your liquid handler’s been through too. Let's discuss the liquid handler you're considering and unveil its past life and what you can expect from your purchase.

Today more than ever we are all challenged to do the most with what we have, and used instrument providers’ reduced-cost proposals can seem like a tempting choice to solve your lab challenges.

Whether you choose to buy direct or through another avenue, we want you to experience the joys of Tecan in your lab! So, before you decide, consider a few essential factors when choosing an instrument and service through a third-party vendor.

Warranty & Service Contract

Service contracts are a great way to achieve high productivity—they make sure you have the support you need when you need it. New instruments typically come with a 12 month warranty. Many used providers have no warranty or reduced warranty periods.

Paying for a service contract might add cost faster than expected.

Wear and Tear Issues

Wear and tear accumulates over time. The likelihood of experiencing a wear and tear issue increases with instrument age, as does the risk of interrupted runs and unplanned down time.

Consider the impact and costs of lost runs and higher downtime.

Customizing the Worktable

A new instrument will come with everything you need. A used instrument often comes with what the previous lab needed. Changing a used system into your needed solution may demand reconfiguring with new carriers, devices and even arms.

Don’t underestimate the costs of new worktable elements or changing device configuration.

Software Compatibility

Software is like the key to the car, without it the system won’t run. Used systems may have been set up on Windows 7 or even XP. Many software licenses are operating system dependent, and some are non-transferable.

It might be expensive to upgrade the license, and sometimes not even possible!

Decontamination

Liquid handlers get used in many labs from clinical to forensic to research and more. Many equipment sellers don’t know or won’t tell you who the previous owner was. And likely can’t tell you what the instrument was used for.

Ask about decontamination and demand what you need. Your operators will thank you!

Hidden Costs

The eye-catching prices from an auction house or used equipment broker is often just the instrument.

Watch out for markups, auction fees, shipment, and setup.

Did you think about hidden costs?

The full cost of ownership can catch you off guard, especially if you’re about to buy an older robot. Here’s a handy worksheet to help estimate your total investment. Use this to get a clear picture of what you’re signing up for.

DOWNLOAD FREE COST WORKSHEET

Trust Tecan, here’s why

  • Your Goals, Our Mission: We strive to fulfill your unique vision with solutions tailored to your unique needs. Fast track productivity with our offerings, designed to install quickly and keep up with even the most demanding workflow.
  • Leading-Edge Tech: Tecan is always innovating. Benefit from the latest technology with our state-of-the-art instruments. Boost your lab's productivity and performance to new heights.
  • Complete Support: We're on your team. From installation to training, maintenance, and troubleshooting, we've got your back every step of the way. We are dedicated to your automation experience and maximizing the productivity of your lab.
  • Responsive Service: We're here for you. Our expert team of service engineers and application scientists are ready and waiting to help. Whether it's remote assistance or on-site visits, we react swiftly and efficiently.
  • 40+ Years of Expertise: We've spent over four decades perfecting the art of delivering top- automation solutions. No matter your challenge, our deep knowledge and experience empower us to help you find the most efficient solutions. Let’s work together to build on this legacy of excellence.

Want to reveal the history of a pre-owned workstation?

Complete the form below. Include the used system’s serial number, and one of our experts will get you the details about the history of the workstation!