Compatibility of virus scanners

Tecan has not tested nor recommends any particular antivirus software. We recommend not running the virus scanner while using the EVOlution™ software. However, if the virus scanner must be used while EVOlution™ is running, we recommend excluding the following directories from the scan.

In the virus scanner, exclude these directories and all subfolders:

C:\Program Files (x86)\TECAN
C:\Program Files (x86)\Common Files\Tecan
C:\ProgramData\Tecan
C:\Users\Public\Documents\Tecan

Note: The Program Data directory is usually hidden. In this case, display hidden items in Windows® and then exclude the directory from the scan.

Next steps if further support is needed:

- Note your serial number. Where can I find my serial number?
- Create a service request.

Link to Tecan Product Page:

Freedom EVOlution™

401814-005