Service Resources

We strive to provide exceptional support and maximize the value of your Tecan instruments. Browse the links below to access the tools and resources you need.

Knowledge Portal

Need quick solutions?
 

Your ultimate resource portal for daily self-empowerment.

Support request

Need expert support?
 

Raise a request on our support portal.

Tecan Academy

Ready to unleash the full potential of your instrument?

Become a master of Tecan’s products and solutions with our training offering.

Connectivity

Have you maximized lab productivity and walk-away time?

Sign up to benefit from data-driven insights of your instruments. Don't miss out of this service, which is included with your instrument!

Remote service

Need help with your instrument?

Experience the power of remote support

E-shop

Ready to speed up your shopping?
 

Save time by purchasing your consumables and reagents online. No more emails, order direct!

Applications

Time to take your scripts to the next level?

Explore our cutting-edge application support services today.

Service contracts

Want peace of mind with your instrument?

Explore our service contracts to ensure reliable performance.

Other services

Do you have other needs?
 

Elevate your research and streamline your workflows with our comprehensive suite of services.