Freedom EVOlyzer® - Tips & Tricks
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      3. Freedom EVOlyzer® - Tips & Tricks

      Compatibility of virus scanners

      Is my virus scanner software compatible with EVOlution™?

      Tecan has not tested nor recommends any particular antivirus software. We recommend not running the virus scanner while using the EVOlution™ software. However, if the virus scanner must be used while EVOlution™ is running, we recommend excluding the following directories from the scan.

       

      In the virus scanner, exclude these directories and all subfolders:

      C:\Program Files (x86)\TECAN
      C:\Program Files (x86)\Common Files\Tecan
      C:\ProgramData\Tecan
      C:\Users\Public\Documents\Tecan

      Note: The Program Data directory is usually hidden. In this case, display hidden items in Windows® and then exclude the directory from the scan.

       

      Next steps if further support is needed:

      - Note your serial number. Where can I find my serial number?
      - Create a service request.

       

      Link to Tecan Product Page:

      Freedom EVOlution™

       

      401814-005