Your cart is empty.
Tecan uses cookies to improve our website. By continuing to browse our website, you accept our cookie policy.
Tecan uses cookies to improve our website. By continuing to browse our website, you accept our cookie policy.
Our goal is to resolve your issues quickly and our expert support teams are here to help.
Simply provide us with the model and serial number of your device, along with a description of the problem, and we’ll take it from there.
***************************************************************************************
***************************************************************************************
Tab 01 / Support methods
***************************************************************************************
***************************************************************************************
The Knowledge portal is here to support you anytime and anywhere, thanks to our video tutorials, FAQs, manuals and much more.
We’re just a click away.
Our online request form will guide you in providing the necessary information so that we can help you as quickly as possible.
Need to talk?
We’re here for you with our local helpdesk support line.
Find your local helpdesk contact number here.
Ensuring that your issue is resolved is important to us. Once you’ve submitted a service request, a technical service specialist will be assigned to you and will be your point of contact until your issue is solved.
Your technical service specialist can resolve most inquiries, but for highly complex issues, they may bring in our field service engineers, applications scientists or engineers based on your specific needs.
For relevant product areas, we may use Tecan Remote to directly access your system to ensure that your solution is implemented as quickly as possible.
All inquiries are documented and closely tracked, from your initial contact with the local helpdesk to a satisfactory solution.
Why wait days for a call-out when our team can get you back up and running remotely?
Rely on Tecan Remote for more uptime, efficiency and productivity.
Click below to download the instructions.
***************************************************************************************
***************************************************************************************
Tab 02 / Local contact
***************************************************************************************
***************************************************************************************
2/475 Blackburn Road
Mount Waverley
Victoria, 3149
Australia
T +61 3 9647 4100
T 1300 808 403 (Toll free within Australia)
Mechelen Campus
Schaliënhoevedreef 20A
2800 Mechelen
Belgium
T +32 15 709 054 (dutch)
T +32 15 709 055 (french)
F +32 15 42 16 12
Room 1802-1804 and Room 205, Yuexiu Tower ,
388 Fushan Road, Pudong Xinqu,
Shanghai Shi China, 200090
China
T +86 21 2206 32 06
T +86 40 0821 38 88
F +86 21 2206 5260
Tour Swiss Life
1 bd Marius Vivier Merle
69003 Lyon
France
T +33 820 88 77 36
F +33 472 76 04 99
Werner-von-Siemens-Straße 23
74564 Crailsheim
Germany
T +49 1805 8322 633 or
T +49 1805 TECAN DE
F +49 7951 9417 92
Via Brescia, 39
20063 Cernusco Sul Naviglio (MI)
Italy
T +39 800 11 22 91
F +39 (02) 92 72 90 47
Kawasaki Tech Center
580-16, Horikawa-cho, Saiwai-ku
212-0013 Kawasaki
Japan
T +81 44 556 7338
F +81 44 556 7312
C/ Lepanto 151 Bajos
08013 Barcelona
Spain
T + 34 93 409 12 37
F + 34 93 330 87 00
Sveavägen 159, 1tr
SE-113 46 Stockholm
Sweden
T +46 8 750 39 40
F +46 8 750 39 56
Seestrasse 103
8708 Männedorf
Switzerland
T +41 44 922 82 82
T +41 44 922 83 83 (french)
F +41 44 922 89 23
Theale Court
11-13 High Street
Theale
Reading RG7 5AH
United Kingdom
T +44 118 930 0300
Technical support for components (OEM, Cavro)
18715 Madrone Pkwy
Morgan Hill, CA 95037
USA
T +1 408 778-7600
F +1 408 465-2930
Toll Free in the US: T +1 866 798 3226
Technical support for Tecan instruments
9401 Globe Center Drive, Suite 140
Morrisville NC 27560
USA
T +1 919 361 5200
F +1 919 361 5201
Toll Free in the US:
T +1 800 TECAN US or
T +1 800 352 5128
If you are Customer of a Tecan Distributor, please contact your local Distributor for support directly.
If you are Tecan Distributor, please contact your support line for EMEA, LATAM and SEA.
***************************************************************************************
***************************************************************************************
Tab 03 / Product phase outs*
***************************************************************************************
***************************************************************************************
| Hardware | Partnumber | Shipped until | End of Support |
| 4 Channel Dispenser | F079002 | Oct 1995 | Oct 2002 |
| F079012 | Dec 2001 | Dec 2008 | |
| 812 SW1 TECAN | F016205 T | Dec 2000 | |
| 812 SW2 TECAN | F016206 T | Dec 2000 | |
| 96 PW: TECAN | F029001 | Jul 1996 | Jul 2003 |
| F029005 | Sep 1996 | Sep 2003 | |
| 16029015 | Jun 2010 | Jun 2017 | |
| 16029011 | Jan 2011 | Jan 2018 | |
| 96 PW: Various OEM models | F029017 | Dec 2008 | |
| F029002 | Jun 1995 | Jun 2002 | |
| F029006 | Nov 1995 | Nov 2002 | |
| F029007 | Aug 1996 | Aug 2003 | |
| ActiveTip M | 10619251 | Dec 2007 | Dec 2007 |
| 10619274 | |||
| 10619317 | |||
| 10642251 | |||
| 10642317 | |||
| Aquarius 384 | 10630020 | Dec 2009 | Dec 2016 |
| Aquarius 96 | 10630010 | Dec 2009 | Dec 2016 |
| AUTO-LIA II | F059007 | Sep 2003 | Sep 2010 |
| AUTOBLOT 36 S | F059005 | Dec 2003 | Dec 2010 |
| AutoLia | F069003 | Apr 1996 | Apr 2003 |
| AUTOLIPA T | F059004 | Nov 2003 | Nov 2010 |
| Autoloader (for Aquarius) | 10630070 | Dec 2009 | Dec 2016 |
| AutoReader II B | F016391 B | Sep 1994 | Sep 2001 |
| Autoreader III | F016900 I | Dec 2000 | |
| AutoWash 96 | F029003 | Sep 1997 | Sep 2004 |
| AutoWash II: OEM model | F016203 | Dec 2000 | |
| Carousel HS | 10612312 | Dec 2006 | Jun 2013 |
| Carousel Standard | 10612310 | Jun 2006 | Jun 2013 |
| Carousel with BC scanner | 10612311 | Jun 2006 | Jun 2013 |
| Cavro Smart Peristaltic Pump (SP) | 30086716 | Dec 2023 | Dec 2030 |
| Columbus Minilyser / MiniSwift models | F109022 | Aug 1995 | Aug 2002 |
| F109122 | Apr 1997 | Apr 2004 | |
| 16109224 | Jul 2007 | Jul 2014 | |
| 16109225 | |||
| 16109222 | Jun 2009 | Jun 2016 | |
| 16109223 | |||
| Columbus Pro: TECAN | 16109301 | Dec 2004 | Dec 2014 |
| 16109302 | |||
| 16109303 | |||
| 16109304 | |||
| 16109306 | |||
| 16109305 | Jul 2005 | Jul 2012 | |
| 16109372 | Sep 2008 | Sep 2015 | |
| 30024935 | Dec 2008 | Dec 2015 | |
| 16109910 | Jun 2009 | Jun 2016 | |
| 16109373 | Dec 2009 | Dec 2016 | |
| Columbus Pro: Various OEM models | 16109374 | Dec 2004 | Dec 2014 |
| 16109375 | |||
| 30016165 | Mar 2006 | Mar 2013 | |
| 30018364 | |||
| 30028380 | Feb 2007 | Feb 2014 | |
| Columbus: Genalyser / Evolyzer models | 16109321 | Dec 2004 | Dec 2011 |
| 16109273 | Mar 2005 | Mar 2012 | |
| 16109272 | Nov 2005 | Nov 2013 | |
| 16109367 | Jun 2006 | Jun 2013 | |
| 16109221 | Jun 2007 | Jun 2014 | |
| 16109267 | May 2008 | May 2015 | |
| Columbus: TECAN | F109021 | Aug 1995 | Aug 2002 |
| F109000 | Nov 1995 | Nov 2002 | |
| F109002 | |||
| F109001 | Dec 1995 | Dec 2002 | |
| F109003 | |||
| F109005 | |||
| F109004 | May 1996 | May 2003 | |
| F109105 | Nov 1996 | Nov 2003 | |
| F109103 | Feb 1997 | Feb 2004 | |
| F109100 | Mar 1997 | Mar 2004 | |
| F109102 | |||
| F109101 | Apr 1997 | Apr 2004 | |
| F109104 | |||
| F109106 | |||
| F109121 | |||
| F109162 | |||
| 16109201 | Dec 2004 | Dec 2011 | |
| 16109202 | |||
| 16109203 | |||
| 16109204 | |||
| 16109205 | |||
| 16109206 | |||
| 16109262 | |||
| 16109263 | |||
| 16109276 | |||
| 16109277 | |||
| 16109901 | Apr 2009 | Apr 2016 | |
| Columbus: Various OEM models | F109012 | Aug 1995 | Aug 2002 |
| F109016 | |||
| F109014 | Nov 1995 | Nov 2002 | |
| F109112 | Jan 1996 | Jan 2003 | |
| F109154 | May 1996 | May 2003 | |
| F109113 | Jun 1996 | Jun 2003 | |
| F109134 | |||
| F109159 | |||
| F109011 | Jul 1996 | Jul 2003 | |
| F109150 | |||
| F109110 | Nov 1996 | Nov 2003 | |
| F109114 | Feb 1997 | Feb 2004 | |
| F109115 | |||
| F109157 | |||
| F109158 | |||
| F109131 | Apr 1997 | Apr 2004 | |
| F109133 | |||
| F109161 | |||
| F109116 | Jun 1997 | Jun 2004 | |
| F109151 | |||
| F109111 | Jun 1998 | Jun 2005 | |
| F109211 | Dec 2003 | Dec 2010 | |
| F109212 | |||
| F109213 | |||
| F109214 | |||
| F109215 | |||
| F109216 | |||
| F109230 | |||
| F109231 | |||
| F109232 | |||
| F109233 | |||
| F109234 | |||
| F109250 | |||
| F109251 | |||
| F109254 | |||
| F109259 | |||
| F109260 | |||
| F109261 | |||
| F109264 | |||
| F109265 | |||
| F109257 | Dec 2004 | Dec 2011 | |
| F109258 | |||
| F109269 | |||
| F109270 | |||
| F109152 | Jan 2007 | Jan 2014 | |
| F109275 | Nov 2008 | Nov 2015 | |
| F109274 | Feb 2009 | Feb 2016 | |
| Connect: TECAN | 16040001 | Dec 2004 | Dec 2011 |
| 30002792 | |||
| 30002793 | |||
| 30003147 | |||
| 30003148 | |||
| 30003149 | |||
| 10040005 | Jul 2017 | Jul 2024 | |
| 10040006 | |||
| 10040901 | |||
| 10040902 | |||
| 10040905 | |||
| 16040901 | |||
| 30007822 | |||
| 30007823 | |||
| 30007825 | |||
| 30007826 | |||
| 30027365 | |||
| Diluter 445 | Dec 1996 | Dec 2003 | |
| Diluter 465/87 | Dec 1996 | Dec 2003 | |
| EAD / T | F016292 | Dec 2000 | |
| EAR 340 ATTC | F016925 | Dec 2001 | |
| FE500pro (EU) | 10620300 | Jun 2016 | Jun 2023 |
| FE500pro (US) | 10620400 | Jun 2016 | Jun 2023 |
| Fluostar 384 Well | F098004 | Dec 1995 | Dec 2002 |
| Fluostar I Incubating | F098003 | Dec 1995 | Dec 2002 |
| Fluostar I Top Reading | F098001 | Feb 1997 | Feb 2004 |
| Fluostar II3 | F098002 | Nov 1995 | Nov 2002 |
| Fluostar Prof. incubat. | F098007 | Jul 1997 | Jul 2004 |
| Fluostar Professionell | F098006 | Oct 1997 | Oct 2004 |
| FluPolo Takara Biomedicals | F129014 | Feb 2000 | Feb 2007 |
| Freedom EVO 100 (1st generation)** | 10641241 | Dec 2007 | Dec 2013 |
| Freedom EVO 150 (1st generation) | 10641441 | Dec 2007 | Dec 2013 |
| Freedom EVO 200 (1st generation) | 10641541 | Dec 2007 | Dec 2013 |
| Freedom EVO Clinical 100 (1st generation) | 10641242 | Dec 2007 | Dec 2013 |
| Freedom EVO Clinical 150 (1st generation) | 10641442 | Dec 2007 | Dec 2013 |
| Freedom EVO Clinical 200 (1st generation) | 10641542 | Dec 2007 | Dec 2013 |
| Freedom EVO384R 100 3/3 | 10641245 | Dec 2009 | Dec 2016 |
| Freedom EVO384R 100 3/5 | 10641246 | Dec 2009 | Dec 2016 |
| Freedom EVO384R 150 3/3 | 10641445 | Dec 2009 | Dec 2016 |
| Freedom EVO384R 150 3/5 | 10641446 | Dec 2009 | Dec 2016 |
| Freedom EVO384R 200 3/3 | 10641545 | Dec 2009 | Dec 2016 |
| Freedom EVO384R 200 3/5 | 10641546 | Dec 2009 | Dec 2016 |
| Freedom EVO96R 100 3/3 | 10641243 | Dec 2009 | Dec 2016 |
| Freedom EVO96R 100 3/5 | 10641244 | Dec 2009 | Dec 2016 |
| Freedom EVO96R 150 3/3 | 10641443 | Dec 2009 | Dec 2016 |
| Freedom EVO96R 150 3/5 | 10641444 | Dec 2009 | Dec 2016 |
| Freedom EVO96R 200 3/3 | 10641543 | Dec 2009 | Dec 2016 |
| Freedom EVO96R 200 3/5 | 10641544 | Dec 2009 | Dec 2016 |
| Freedom EVOlyzer-1 100/2 | 10650100 | Dec 2009 | Dec 2016 |
| Freedom EVOlyzer-1 100/4 | 10650101 | Dec 2009 | Dec 2016 |
| Freedom EVOlyzer-1 150 | 10650200 | Dec 2009 | Dec 2016 |
| Freedom EVOlyzer-1 200 | 10650300 | Dec 2009 | Dec 2016 |
| Genesis Freedom 100/0 | 10611240 | Dec 2004 | Dec 2011 |
| Genesis Freedom 100/4/8 | 10611241 | Dec 2004 | Dec 2011 |
| Genesis Freedom 150/0 | 10611440 | Dec 2004 | Dec 2011 |
| Genesis Freedom 150/4/8 | 10611441 | Dec 2004 | Dec 2011 |
| Genesis Freedom 200/0 | 10611540 | Dec 2004 | Dec 2011 |
| Genesis Freedom 200/4/8 | 10611541 | Dec 2004 | Dec 2011 |
| Genesis NPS 100/4 | 10611254 | Dec 2004 | Dec 2007 |
| Genesis NPS 100/8 | 10611258 | Dec 2004 | Dec 2007 |
| Genesis NPS 150/4 | 10611454 | Dec 2004 | Dec 2007 |
| Genesis NPS 150/8 | 10611458 | Dec 2004 | Dec 2007 |
| Genesis RMP 100/4 | 10750100 | Jan 2006 | Jan 2013 |
| Genesis RMP 100/8 | 10650110 | Jan 2006 | Jan 2013 |
| Genesis RMP 150/4 | 10750200 | Jan 2006 | Jan 2013 |
| Genesis RMP 150/8 | 10750210 | Jan 2006 | Jan 2013 |
| Genesis RMP 200/4 | 10750300 | Jan 2006 | Jan 2013 |
| Genesis RMP 200/8 | 10750310 | Jan 2006 | Jan 2013 |
| Genesis RMP Ortho | 10750509 | Jan 2006 | Jan 2013 |
| Genesis RSP 100/4 | 10611204 | Dec 2004 | Dec 2011 |
| Genesis RSP 100/4 for Haemotyper | 10611264 | Dec 2004 | Dec 2011 |
| Genesis RSP 100/8 | 10611208 | Dec 2004 | Dec 2011 |
| Genesis RSP 100/8 for Haemotyper | 10611268 | Dec 2004 | Dec 2011 |
| Genesis RSP 100/8 Proteam | 10611378 | Dec 2004 | Dec 2011 |
| Genesis RSP 150/4 | 10611404 | Dec 2004 | Dec 2011 |
| Genesis RSP 150/4 for Haemotyper | 10611464 | Dec 2004 | Dec 2011 |
| Genesis RSP 150/8 | 10611408 | Dec 2004 | Dec 2011 |
| Genesis RSP 150/8 for Haemotyper | 10611468 | Dec 2004 | Dec 2011 |
| Genesis RSP 150/8 Proteam | 10611478 | Dec 2004 | Dec 2011 |
| Genesis RSP 200/4 | 10611504 | Dec 2004 | Dec 2011 |
| Genesis RSP 200/4 for Haemotyper | 10611564 | Dec 2004 | Dec 2011 |
| Genesis RSP 200/8 | 10611508 | Dec 2004 | Dec 2011 |
| Genesis RSP 200/8 for Haemotyper | 10611568 | Dec 2004 | Dec 2011 |
| Genesis RSP 200/8 Proteam | 10611578 | Dec 2004 | Dec 2011 |
| Genesis RWS 100/4 | 10611224 | Dec 2004 | Dec 2011 |
| Genesis RWS 100/8 | 10611228 | Dec 2004 | Dec 2011 |
| Genesis RWS 150/4 | 10611424 | Dec 2004 | Dec 2011 |
| Genesis RWS 150/8 | 10611428 | Dec 2004 | Dec 2011 |
| Genesis RWS 200/4 | 10611524 | Dec 2004 | Dec 2011 |
| Genesis RWS 200/8 | 10611528 | Dec 2004 | Dec 2011 |
| Genios Plus: TECAN | 16129024 | Dec 2012 | |
| Genios Plus: Various OEM models | 16129026 | Dec 2012 | |
| Genios Pro | 16129035 | Dec 2013 | |
| 16129935 | |||
| Genios Pro: Various OEM models | 16129043 | Dec 2013 | |
| 16129943 | |||
| Genios: TECAN | 16129004 | Dec 2012 | |
| 16129023 | |||
| 16129027 | |||
| 16129904 | |||
| Genios: Various OEM models | 16129015 | Dec 2012 | |
| 16129021 | |||
| 16129025 | |||
| 16129028 | |||
| 16129037 | |||
| 16129038 | |||
| GenMate Low Volume, LiHa side, 115V | 612328 | Jun 2009 | |
| GenMate Low Volume, LiHa side, 230V | 612 322 | Jun 2009 | |
| GenMate Low Volume, RoMa side,115V | 612 329 | Jun 2009 | |
| GenMate Low Volume, RoMa side,230V | 612 323 | Jun 2009 | |
| GenMate Standard, LiHa side, 115V | 612 326 | Jun 2009 | |
| GenMate Standard, LiHa side, 230V | 612 320 | Jun 2009 | |
| GenMate Standard, RoMa side, 115V | 612 327 | Jun 2009 | |
| GenMate Standard, RoMa side, 230V | 612 321 | Jun 2009 | |
| HID Extraction | 30039731 | Oct 2016 | Oct 2023 |
| HID qPCR Setup | 30019976 | Oct 2016 | Oct 2023 |
| HID qPCR Setup & Extraction combo | 30040682 | Oct 2016 | Oct 2023 |
| HS 400: TECAN | 16149011 | Mar 2006 | Mar 2013 |
| 16149012 | |||
| 16149911 | |||
| HS 4800: TECAN | 16149001 | Jun 2007 | Jun 2014 |
| 16149002 | |||
| 16149901 | |||
| HS400 Pro / HS4800 Pro | Dec 2015 | Dec 2022 | |
| 10126609 | |||
| 10126616 | |||
| 10142906 | |||
| 10142907 | |||
| 10147019 | |||
| 10147040 | |||
| 13360003 | |||
| 13360013 | |||
| 13360014 | |||
| 13360015 | |||
| 13360016 | |||
| 13360017 | |||
| 15174039 | |||
| 30005952 | |||
| 30008555 | |||
| 30014587 | |||
| 30014646 | |||
| 30015080 | |||
| 30015245 | |||
| 30015246 | |||
| 30015717 | |||
| 30015910 | |||
| 30015911 | |||
| 30015912 | |||
| 30015916 | |||
| 30017938 | |||
| 30018390 | |||
| 30018611 | |||
| 30019201 | |||
| 30019209 | |||
| 30019211 | |||
| 30019886 | |||
| 30019887 | |||
| 30019888 | |||
| 30022156 | |||
| 30023877 | |||
| 30023878 | |||
| 30023879 | |||
| 30023880 | |||
| 30023881 | |||
| 30026945 | |||
| 30028201 | |||
| 30028203 | |||
| 30032537 | |||
| 30032539 | |||
| 30039168 | |||
| 30046744 | |||
| 30049687 | |||
| 30055766 | |||
| 30055767 | |||
| 30055768 | |||
| 30055769 | |||
| 30055790 | |||
| 30055791 | |||
| 30055792 | |||
| 30055793 | |||
| 30055794 | |||
| 30060841 | |||
| 30060842 | |||
| 30060843 | |||
| 30060844 | |||
| 30060846 | |||
| 30060888 | |||
| HTS7000 | F129011 | Mar 2000 | Mar 2007 |
| HTS7000 plus | F129012 | Aug 2000 | Aug 2007 |
| Infinite 200: TECAN | 30016056 | Oct 2010 | Oct 2017 |
| Infinite F500 | 30017907 | Dec 2016 | Dec 2023 |
| 30017959 | |||
| 30018141 | |||
| 30018528 | |||
| 30018541 | |||
| 30019332 | |||
| 30019333 | |||
| 30019334 | |||
| 30019337 | |||
| 30022327 | |||
| Infinite M1000 | 30034301 | Mar 2012 | Mar 2019 |
| 30061442 | |||
| Infinite M1000 PRO | 30063849 | Jul 2017 | Jul 2024 |
| INSTRUMENT POWER SCANNER | 30038387 | Jul 2017 | Jun 2024 |
| 30038388 | |||
| 30040512 | |||
| 30045903 | |||
| 30049886 | |||
| 30049977 | |||
| 30051489 | |||
| 30051829 | |||
| 30061190 | |||
| LS 200 / 300 / 400: TECAN | 30000634 | Mar 2005 | Mar 2012 |
| 30000635 | |||
| 30000636 | |||
| 30000637 | |||
| 30000638 | |||
| 30000639 | |||
| 30001655 | |||
| 30001656 | |||
| 30001657 | |||
| 30001658 | |||
| 30001659 | |||
| 30001660 | |||
| 30001661 | |||
| 30001662 | |||
| 30001663 | |||
| 30001664 | |||
| 30001665 | |||
| 30001666 | |||
| 30002718 | |||
| 30002719 | |||
| 30002779 | |||
| 30002780 | |||
| 30002812 | |||
| 30002813 | |||
| 30004036 | |||
| 30004037 | |||
| LS Reloaded / Lasercheck | 10122344 | Jun 2015 | Jun 2022 |
| 10122345 | |||
| 10122356 | |||
| 10122358 | |||
| 10122361 | |||
| 10122921 | |||
| 10122922 | |||
| 10122924 | |||
| 10122925 | |||
| 10122926 | |||
| 10122927 | |||
| 10126601 | |||
| 11105523 | |||
| 13714417 | |||
| 16129020 | |||
| 30017387 | |||
| 30022912 | |||
| 30054711 | |||
| 30094824 | |||
| Mega | Dec 1993 | Dec 2000 | |
| MegaFlex | Dec 1998 | Dec 2005 | |
| Minilyser Various OEM models | 16119041 | Jul 2007 | Jul 2014 |
| 30003048 | |||
| 30003049 | |||
| 30003050 | |||
| 30003051 | |||
| 30003052 | |||
| 30003053 | |||
| 30003054 | |||
| 30003055 | |||
| 30003056 | |||
| Minilyser: TECAN | 16119014 | Dec 2004 | Dec 2011 |
| 16119044 | |||
| 30000633 | |||
| 30001483 | |||
| 30001484 | |||
| 30001485 | |||
| 30001486 | |||
| 30001487 | |||
| 30001488 | |||
| 30001511 | |||
| 16119040 | Jun 2009 | Jun 2016 | |
| 30000632 | |||
| 30001481 | |||
| 30001482 | |||
| MINIPREP 60 | 20730025 | Dec 2006 | Dec 2013 |
| MINIPREP 60 8-MANIFOLD | 20730031 | Dec 2006 | Dec 2013 |
| MINIPREP 60 DITI | 20730029 | Dec 2006 | Dec 2013 |
| MINIPREP 60 LC | 20729946 | Dec 2006 | Dec 2013 |
| MINIPREP 75 1TIP | 20728232 | Dec 2006 | Dec 2013 |
| MINIPREP 75 2-LIHA 1/1 | 20730035 | Dec 2006 | Dec 2013 |
| MINIPREP 75 2-LIHA DITI/R4 | 20737775 | Dec 2006 | Dec 2013 |
| MINIPREP 75 2-LIHA MLTSYN | 20727764 | Dec 2006 | Dec 2013 |
| MINIPREP 75 2-LIHA, 1/ 8-MANIFOLD | 20728236 | Dec 2006 | Dec 2013 |
| MINIPREP 75 8-MANIFOLD | 20728234 | Dec 2006 | Dec 2013 |
| MiniSwift Various OEM models | 16119051 | Jul 2007 | Jul 2014 |
| 30003057 | |||
| 30003058 | |||
| 30003059 | |||
| 30003060 | |||
| MiniSwift: TECAN | 16119036 | Dec 2004 | Dec 2011 |
| 30001489 | |||
| 30001490 | |||
| 30001491 | |||
| 30001492 | |||
| 30001493 | |||
| 30003131 | |||
| 30003132 | |||
| 30003133 | |||
| 30003134 | |||
| 16119050 | Jun 2009 | Jun 2016 | |
| 16119060 | |||
| 30003130 | |||
| NPS option hardware | 10614008 | Dec 2007 | Dec 2007 |
| 10614018 | |||
| NPS upgrade kit | 10619280 | Dec 2007 | Dec 2007 |
| 10619281 | |||
| 10619282 | |||
| 10619283 | |||
| Photometer 340 ATTC | F016940 | May 1994 | May 2001 |
| Photometer OT 210 | F016520 | Oct 1992 | Oct 1999 |
| Photometer PR 963 | F016415 | Feb 1998 | Feb 2005 |
| Pick and Place Arm | 10642012 | Dec 2007 | Dec 2013 |
| PLATE ADAPTER INCUBATOR | 10290268 | Dec 2014 | |
| POLARION | F129002 | Nov 2002 | Nov 2009 |
| Power Supply Genesis Series, 1000 W | 750000 | Sep 2001 | Sep 2008 |
| 750003 | |||
| Power Supply Genesis Series, 600 W | 619324 | Sep 2001 | Sep 2008 |
| PROFIBLOT 2IN1 | F059008 | Mar 2004 | Mar 2011 |
| PROFIBLOT 48 2IN1 | 16059030 | Nov 2008 | Nov 2015 |
| PROFIBLOT 48: (End of Support June 2028, except for China) | 16059028 | Jun 2021 | Jun 2028 |
| 30087537 | |||
| PROFIBLOT 48: Option CCD-Camera | 30013186 | Dec 2008 | Dec 2013 |
| PROFIBLOT 48: Various OEM models | 30022756 | Dec 2006 | Dec 2013 |
| 16059033 | Jul 2007 | Jul 2014 | |
| ProfiBlot I TECAN | F069001 | Jun 1996 | Jun 2003 |
| ProfiBlot I: Various OEM models | F069002 | Sep 1996 | Sep 2003 |
| F069004 | May 1997 | May 2004 | |
| PROFIBLOT II N | F059001 | Nov 2003 | Nov 2010 |
| Profiblot II N OEM | F059011 | May 1999 | May 2006 |
| Profiblot II N STRAY | F059021 | Apr 1997 | Apr 2004 |
| PROFIBLOT II S | F059006 | Apr 2003 | Apr 2010 |
| Profiblot II S OEM | F059012 | Dec 1997 | Dec 2004 |
| PROFIBLOT II T | F059002 | Nov 2002 | Nov 2009 |
| F059003 | Jan 2003 | Jan 2010 | |
| PROFIBLOT II TH | F059025 | Oct 2002 | Oct 2009 |
| Profiblot II: Various OEM models | F059023 | Jan 1997 | Jan 2004 |
| F059022 | Sep 2003 | Sep 2010 | |
| PROFIBLOT T48: (End of Support June 2028, except for China) | 16059032 | Jun 2021 | Jun 2028 |
| 30087538 | |||
| Proteam Digest 100 | 10611375 | Dec 2004 | Dec 2011 |
| Proteam Digest 150 | 10611475 | Dec 2004 | Dec 2011 |
| Proteam Digest 200 | 10611575 | Dec 2004 | Dec 2011 |
| Proteam FFE | F139003 | Jun 2003 | Jun 2010 |
| F139001 | Dec 2003 | Dec 2010 | |
| F139011 | |||
| PW 384: TECAN | 16029100 | Dec 2010 | Dec 2017 |
| 16029102 | |||
| 16029103 | |||
| 16029900 | |||
| 30002592 | |||
| 30002593 | |||
| 30002594 | |||
| 30002595 | |||
| PW 384: Various OEM models | 16029101 | Dec 2010 | Dec 2017 |
| QC PAC 340-750nm Spectra | B032498 | Mar 1996 | Mar 2003 |
| QC Pac2 Spectra V2.27 | B032497 | Nov 2001 | Nov 2008 |
| QC Plate | B016008 | Mar 1996 | Mar 2003 |
| QC PLATE FOR R210/R510 | B016131 | Mar 1996 | Mar 2003 |
| QC Plate Quarz | B016009 | Mar 1996 | Mar 2003 |
| QC-Pac ATC TECAN V4.0 | B016137 | Mar 1996 | Mar 2003 |
| QC-PLATE COMPLETE TECAN | B016130 | Mar 1996 | Mar 2003 |
| QCPAC1 400-700NM SPECTRA | B032499 | Mar 1996 | Mar 2003 |
| QCPAC2 ATX V2.27 READERS | B016135 | May 2000 | May 2007 |
| QCPAC2 WITH CARTRIDGE V2.27 SPECTRA | B016138 | Jun 2002 | Jun 2009 |
| QCPAC2 WITHOUT CARTRIDGE V2.27 SPECTRA | B016139 | Aug 2002 | Aug 2009 |
| R-400 ATC Schiapparelli | B016902 | Dec 1993 | Dec 2000 |
| RAINBOW ROBOTIC | F039040 | Oct 1997 | Oct 2004 |
| RSP 5000 CE | Dec 1998 | Dec 2005 | |
| RSP 5000 non CE | Dec 1996 | Dec 2003 | |
| RSP 8000 | Dec 1996 | Dec 2003 | |
| Safire | F129013 | Dec 2004 | Dec 2011 |
| Safire DIODE ARRAY SYSTEM | F129018 | Apr 2002 | Apr 2009 |
| Safire2: TECAN | 16129042 | Mar 2009 | Mar 2014 |
| 30007885 | |||
| 30007886 | |||
| 30007887 | |||
| 30007888 | |||
| 30007889 | |||
| 30007890 | |||
| 30007891 | |||
| 30007892 | |||
| 30007893 | |||
| 30007894 | |||
| 30007895 | |||
| 30007896 | |||
| 30026757 | |||
| 30030748 | |||
| Safire2: Various OEM models | 30030748 | Oct 2007 | Oct 2012 |
| Safire: Various OEM models | F129022 | Dec 2004 | Dec 2011 |
| Soliscreen Cellwasher for Biotest | F109271 | Dec 2003 | Dec 2010 |
| SPECTRA CALSSIC | F039200 | Dec 2000 | Dec 2007 |
| Spectra Classic OEM | F039201 | Nov 1999 | Nov 2006 |
| SPECTRA FLUOR | F129001 | Apr 1999 | Apr 2006 |
| Spectra Fluor Plus | F129005 | Dec 2002 | Dec 2009 |
| SPECTRA GENALYSER | F039041 | Jul 2000 | Jul 2007 |
| Spectra I | F039001 | Mar 1998 | Mar 2005 |
| Spectra I OEM | F039011 | Sep 1997 | Sep 2004 |
| Spectra I OEM weiss | F039021 | Nov 1997 | Nov 2004 |
| SPECTRA II CLASSIC | F039002 | Jun 1998 | Jun 2005 |
| Spectra II Japan | F039068 | Mar 1997 | Mar 2004 |
| SPECTRA II MINILYSER | F039035 | Jun 2000 | Jun 2007 |
| Spectra II Minilyser | F039071 | Jan 2001 | Jan 2008 |
| Spectra II OEM | F039012 | Feb 1999 | Feb 2006 |
| Spectra II OEM weiss | F039023 | Jan 1998 | Jan 2005 |
| F039022 | Apr 1998 | Apr 2005 | |
| Spectra II Robotic | F039036 | Feb 1996 | Feb 2003 |
| Spectra II Thermo Robotic T-CH | F039066 | Oct 1996 | Oct 2003 |
| Spectra III China | F039056 | Nov 1996 | Nov 2003 |
| SPECTRA III CLASSIC | F039003 | Feb 1999 | Feb 2006 |
| Spectra III OEM | F039013 | Aug 1996 | Aug 2003 |
| Spectra III Robotic T-AT | F039069 | Jun 1997 | Jun 2004 |
| SPECTRA IMAGE | F039044 | Apr 1998 | Apr 2005 |
| F039244 | Nov 2001 | Nov 2008 | |
| Spectra Mini AP | F039102 | Dec 2000 | Dec 2007 |
| Spectra Mini OEM | F039101 | Feb 2000 | Feb 2007 |
| SPECTRA MINI TECAN | F039100 | May 2000 | May 2007 |
| Spectra Rainbow | F039046 | Feb 1999 | Feb 2006 |
| SPECTRA RAINBOW | F039246 | Mar 2000 | Mar 2007 |
| SPECTRA RAINBOW THERMO | F039034 | Mar 1998 | Mar 2005 |
| Spectra RB Robotic ML | F039072 | May 2000 | May 2007 |
| Spectra RB Robotic Thermo | F039032 | Aug 1996 | Aug 2003 |
| Spectra RB Thermo | F039234 | Jul 2000 | Jul 2007 |
| Spectra Robotic Thermo | F039033 | Mar 1997 | Mar 2004 |
| Spectra Shell | F039039 | Mar 1998 | Mar 2005 |
| F039253 | May 1998 | May 2005 | |
| SPECTRA SHELL | F039053 | Mar 1999 | Mar 2006 |
| SPECTRA SHELL OEM | F039043 | Mar 1998 | Mar 2005 |
| Spectra Shell OEM | F039243 | Nov 1999 | Nov 2006 |
| Spectra Shell Robotic | F039055 | May 1996 | May 2003 |
| SPECTRA THERMO | F039038 | Jan 1998 | Jan 2005 |
| Spectra Thermo | F039238 | Jun 2000 | Jun 2007 |
| Spectra Thermo US | F039067 | Mar 1997 | Mar 2004 |
| Spectra: Various OEM models | F039058 | May 1996 | May 2003 |
| F039059 | |||
| F039060 | |||
| F039054 | Jul 1996 | Jul 2003 | |
| F039042 | Dec 1996 | Dec 2003 | |
| F039057 | Jan 1997 | Jan 2004 | |
| F039070 | May 1997 | May 2004 | |
| F039064 | Sep 1997 | Sep 2004 | |
| F039037 | Dec 1997 | Dec 2004 | |
| F039052 | |||
| F039073 | Mar 1998 | Mar 2005 | |
| F039047 | Jun 1998 | Jun 2005 | |
| F039273 | |||
| F039263 | May 1999 | May 2006 | |
| F039237 | Dec 1999 | Dec 2006 | |
| F039275 | Feb 2000 | Feb 2007 | |
| F039257 | Jul 2000 | Jul 2007 | |
| F039270 | |||
| F039048 | Aug 2000 | Aug 2007 | |
| F039074 | Sep 2000 | Sep 2007 | |
| SPECTRAFLUOR | F129003 | Dec 2001 | Dec 2008 |
| Sunrise: Minilyser / MiniSwift models | 30002997 | Dec 2004 | Dec 2011 |
| 30003012 | |||
| 30003028 | |||
| 30003046 | |||
| 30003044 | Jul 2007 | Jul 2014 | |
| 30000605 | Jun 2009 | Jun 2016 | |
| 30001539 | |||
| Sunrise: Option TS Color | 10037406 | Jun 2016 | Jun 2023 |
| Sunrise: Option TS Color Blue | 30029799 | Jun 2016 | Jun 2023 |
| Sunrise: Option TS Color Green | 30029801 | Jun 2016 | Jun 2023 |
| Sunrise: Option TS Color Orange | 30029800 | Jun 2016 | Jun 2023 |
| Sunrise: Option TS Color Red | 30029798 | Jun 2016 | Jun 2023 |
| Sunrise: Option TS Color Silver | 30012990 | Jun 2016 | Jun 2023 |
| Sunrise: TECAN | 16039319 | Dec 2004 | Dec 2011 |
| 30000599 | |||
| 30000601 | |||
| 30000603 | |||
| 30000607 | |||
| 30000609 | |||
| 30000611 | |||
| 30000613 | |||
| 30000615 | |||
| 30000617 | |||
| 30000619 | |||
| 30000621 | |||
| 30000623 | |||
| 30000625 | |||
| 30000626 | |||
| 30000628 | |||
| 30004810 | |||
| 16039300 | Jul 2005 | Jul 2012 | |
| Sunrise: Various OEM models | 16039301 | Dec 2004 | Dec 2011 |
| 16039302 | |||
| 16039304 | |||
| 16039401 | |||
| 30002471 | |||
| 30002994 | |||
| 30002995 | |||
| 30002996 | |||
| 30002998 | |||
| 30002999 | |||
| 30003000 | |||
| 30003001 | |||
| 30003002 | |||
| 30003003 | |||
| 30003004 | |||
| 30003005 | |||
| 30003006 | |||
| 30003007 | |||
| 30003008 | |||
| 30003009 | |||
| 30003010 | |||
| 30003011 | |||
| 30003013 | |||
| 30003014 | |||
| 30003015 | |||
| 30003016 | |||
| 30003017 | |||
| 30003018 | |||
| 30003019 | |||
| 30003020 | |||
| 30003021 | |||
| 30003022 | |||
| 30003023 | |||
| F03930216 | |||
| F03930401 | |||
| F03930402 | |||
| F03930403 | |||
| F03930405 | |||
| F03930406 | |||
| F03930407 | |||
| F03930408 | |||
| F03930409 | |||
| F03930410 | |||
| F03930411 | |||
| F03930412 | |||
| F03930413 | |||
| F03930414 | |||
| F03930415 | |||
| F03930416 | |||
| Te-MO 384 3*3 | 10612032 | Dec 2009 | Dec 2016 |
| Te-MO 384 3*5 | 10612030 | Dec 2009 | Dec 2016 |
| Te-MO 96 3*3 | 10619151 | Dec 2009 | Dec 2016 |
| Te-MO 96 3*5 | 10619150 | Dec 2009 | Dec 2016 |
| Te-PoolSafe, option for 12ml tubes | 30016348 | Mar 2012 | Mar 2019 |
| Te-PoolSafe, option for 50ml Falcon tubes | 30032895 | Mar 2012 | Mar 2019 |
| Twister | H020134 | Jul 2002 | Jul 2009 |
| ULTRA | F129010 | Dec 2002 | Dec 2009 |
| ULTRA 384 | F129031 | Dec 2002 | Dec 2009 |
| ULTRA Evolution: TECAN | 16129029 | Dec 2004 | Dec 2011 |
| 16129032 | |||
| 16129929 | Dec 2008 | Dec 2015 | |
| ULTRA LABCD | F129030 | Dec 2003 | Dec 2010 |
| ULTRA: Various OEM models | 16129017 | Dec 2002 | Dec 2009 |
| F129009 |
| * | If you have questions about versions being phased out or need replacement please contact your local Tecan representative |
| ** | This is not the current version of the Freedom EVO 2; it is the older Version Freedom EVO 1 |
***************************************************************************************
***************************************************************************************
Tab 04 / Software phase outs*
***************************************************************************************
***************************************************************************************
| Software | Part No | Shipped until |
Substitution by |
Part No of Substitution |
| AMI Software RSP 5000 | 520.991 | Sep 1998 | ||
| Amphis | Jun 2003 | |||
| AXS Software RSP 8000/MF | 800.065 | Sep 1998 | ||
| BEP III Link Package | 800.091 | Sep 1998 | ||
| Biolise | Mar 2003 | Magellan | ||
| Blood Typer | 520.672 | Sep 1998 | ||
| Blood Typer Advanced | 520.692 | Sep 1998 | ||
| Blood Typer Advanced with Sample List | 520.696 | Dec 1999 | ||
| Blood Typer with Sample List | 520.676 | Sep 1998 | ||
| Capture | Mar 2003 | |||
| CrysScreen V2.0 SP1 | 30031183 | Nov 2016 | None | |
| Cyto Application Software | 520.67 | Sep 1998 | ||
| EasySNP | Mar 2003 | |||
| EVO Logic | 30061064 | Dec 2020 | None | |
| FACTS | Nov 2016 | Freedom EVOware Plus | 10615151 | |
| FACTS 4.82 + Gemini 4.2 SP4 | 10615040 | Nov 2016 | Freedom EVOware Plus | 10615151 |
| FACTS Developers | 10615042 | Nov 2016 | None | |
| FACTS Generic Driver | 10615047 | Nov 2016 | None | |
| FACTS Light | 10615045 | Nov 2016 | Freedom EVOware Plus | 10615151 |
| FACTS Upg. 4.82 + Gemini 4.2 SP4 | 10615041 | Nov 2016 | Freedom EVOware Plus | 10615151 |
| FE 500 1.2 | FE 500 2.0 | 10628300 | ||
| Freedom EVOlyzer SW (all versions) | Oct 2009 | Freedom EVOlution SW | 30030582, 30073569 | |
| Gemini Advanced 4.2 SP4 | 10615060 | Nov 2016 | Freedom EVOware Standard | 10615150 |
| Gemini Standard 4.2 SP4 | 10615065 | Nov 2016 | Freedom EVOware Standard | 10615150 |
| Gemini Upg. STD./ADV.4.2 SP4 | 10615061 | Nov 2016 | Freedom EVOware Standard | 10615150 |
| GenEditor Software | 615110 | Jun 2009 | ||
| HID CE Setup | 30040683 | Nov 2016 | None | |
| HID Evolution | Nov 2016 | None | ||
| HID Extraction | 30039731 | Nov 2016 | None | |
| HID qPCR Setup | 30019976 | Nov 2016 | None | |
| HID qPCR Setup & Extraction combo | 30040682 | Nov 2016 | None | |
| HTSoft | Mar 2003 | |||
| Integrator SW | 800.052 | Sep 1998 | ||
| KSP/TLS V1.92 | 615.02 | Dec 1998 | Logic V2.xx (32bit-version) | 615.03 |
| 615.021 | 615.031 | |||
| 615.022 | 615.032 | |||
| 615.023 | ||||
| 615.024 | ||||
| Logic 2.6 | Dec 2005 | EVO Logic 3.0 | 30061064 | |
| Medusa 2000 Link Package | 800.092 | Sep 1998 | ||
| MEGA Application Program MAP | 700.091 | Sep 1998 | ||
| Mini Typer | 920.01 | Sep 1998 | ||
| Mini Typer Advanced | 920.03 | Sep 1998 | ||
| Mini Typer with Sample List | 920.02 | Sep 1998 | ||
| 920.04 | ||||
| Multicalc Link Package | 800.09 | Sep 1998 | ||
| Neptune 1.0 | Phased out / No replacement | |||
| ReaderDownload | Mar 2003 | FWDownload | ||
| RScan | Mar 2003 | XFluor4 | ||
| S&S V3.10 (16bit-version) | 615 | Sep 1998 | S&S V3.10 (32bit-version) | 615.006 |
| S2Read | Mar 2003 | Magellan | ||
| Screening SW | 615.003 | Sep 1998 | Logic V2.xx (32bit-version) | 615.03, 515.031, 615.032 |
| Soft2000 | Mar 2003 | Magellan | ||
| SW Package for DITI | 521.003 | Sep 1998 | ||
| TE-CLOUD EVOWARE BACK-UP SERVICE ALONE | 30095835 | Aug 2020 | ||
| TE-CLOUD EVOWARE BACK-UP W TE-CARE CONTR | 30102756 | Aug 2020 | ||
| TECMENU Software | 520.998 | Sep 1998 | ||
| TecScan | Mar 2003 | |||
| Toolbox | 10615001 | Phased out / Not sold anymore | ||
| Toolbox (16bit-version) | 615.001 | Sep 1998 | Toolbox (32bit-version) | 615.001 |
| * | If you have questions about versions being phased out or need replacement please contact your local Tecan representative |
***************************************************************************************
***************************************************************************************
Tab 05 / Reagent/Kit
phase outs*
***************************************************************************************
***************************************************************************************
| Reagent/Kit | Partnumber | Shipped until | End of Support |
| Crescendo cDNA Synthesis for qPCR | 30183903 | Jul 2023 | Dec 2023 |
| 30183905 | |||
| Ovation Whole Blood Solution | 3100-12 | Jul 2023 | Dec 2023 |
| 3100-60 | |||
| 3100-A01 | |||
| Universal RNA-Seq with NuQuant, UDI | 0530-A01 | Jul 2023 | Dec 2023 |
| 0537-A01 | |||
| 0537B-A01 | |||
| 30211267 | |||
| 30211268 |
| * | If you have questions about versions being phased out or need replacement please contact your local Tecan representative |