ERR026 Vacuum Buildup Time Expired

1. Usual root causes

An issue prevents the instrument from creating a vacuum within a specified time.

2. First aid

  • Make sure the external vacuum pump is switched on.
  • Make sure the external vacuum pump power cable is connected to the instrument.
  • Check the tubing connections and in particular, the connectors, for leaks between the vacuum pump and the foam bottle, between the foam bottle and the waste bottle, and between the waste bottle and the instrument.
  • Make sure the lids of the foam and waste bottle are properly tightened.
  • If the instrument is equipped with a sterile filter in the tubing, make sure that the screw connection onto the sterile filter is correctly closed.

3. Typical solution

If the issue cannot be resolved, contact Tecan® to schedule an onsite intervention or to send the instrument for in-house repair.

4. Further recommendation

This error can be avoided by checking the tubing connections and the tightness of the lids after emptying bottles.

5. Next steps

• Note your instrument serial number.
• If the instrument is controlled by HydroControl™, save the log files.
• Create a service request and include the serial number and log files.

Tecan Helpdesk


Further help

HydroSpeed™_How To


Link to Tecan Product Page

HydroSpeed™ plate washer