1. Usual root causes
An issue causes the liquid level detection option to detect an empty liquid bottle.
2. First aid
• Check the filling level of the bottle:
- Check whether the liquid bottle used for the selected input channel is filled with liquid.
• Make sure that the liquid bottle floating switch wire used for the selected input channel is connected correctly to the back side of the instrument.
3. Typical solution
If the issue cannot be resolved, contact Tecan® to schedule an onsite intervention or to send the instrument for in-house repair.
4. Further recommendations
This error can be avoided by ensuring proper connections between the attached bottles and the instrument prior to starting a program.
5. Next steps
• Note your instrument serial number.
• If the instrument is controlled by HydroControl™, save the log files.
• Create a service request and include the serial number and log files.
Further help
Link to Tecan Product Page
401820-003