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- Microplate Reader
- Infinite® 200Pro Troubleshooting
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Microplate Reader
- Infinite® F50 How To
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Microplate Washer
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General Information
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Manuals
ERR044: X-Trans at module MTP lost steps
1. Usual root causes
Unspecific hardware error of reader module.
2. First aid
• Disconnect the reader from the i-control™ or Magellan™ software.
• Switch the reader off and then on again.
• Connect the reader with i-Control™ or Magellan™.
• For luminescence measurements, ensure that the corresponding plate definition file is selected in the measurement script or method.
3. Typical solution
Service intervention is required to solve a hardware defect with the Infinite® 200 PRO.
4. Further recommendations
Create a service request and contact Tecan®.
5. Next steps
• Note the instrument serial number.
• Download and save log files.
• Create a service request and include the serial number and log files.
Further Help
Link to Tecan Product Page:
401817-010