ERROR_0206 Plate transport Steploss

This issue requires a parts replacement via a service intervention

1. Usual root causes
The appearance of this error indicates a problem with the plate transport module.


2. First aid
• Remove the plate from the instrument.
• Make sure that the plate is inserted correctly into the plate holder and position the plate back into the instrument.
• Check if this resolves the issue.

3. Typical Solution
If repositioning the plate does not resolve the error, defective hardware needs to be replaced via a service intervention.


4. Further Recommendations
Create a service request and contact Tecan® to schedule an onsite intervention or to send the instrument for in-house repair.


5. Next steps
• Note your instrument serial number.
• Create a service request and include the serial number.

Tecan Helpdesk

 

Further Help

Sunrise™ How To

 

Link to Tecan Product Page:

Sunrise™

 

401818-005