Infinite® 200Pro Troubleshooting
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      Number must be either non-negative and less than or equal to Int32.MaxValue or -1. Parameter name timeout

      1. Usual root causes
      The error message “Number must be either non-negative and less than or equal to Int32.MaxValue or -1. Parameter name timeout” can appear during measurement with i-control™ or Magellan™ if Windows® updates are not performed on the computer controlling the instrument.


      2. First aid
      • Perform Windows® updates on the computer controlling the instrument.
      • Install i-control™ V1.12 or higher for Infinite® 200 PRO, Infinite® M1000 PRO, Infinite® F500 and Infinite® F50.
      • Install Magellan™ 7.2SP1 or higher for Infinite® 200 PRO, Infinite® M1000 PRO, Infinite® F500, Infinite® F50 and Sunrise™.

      3. Typical solution
      Perform Windows® updates as scheduled.


      4. Further recommendations
      If the issue cannot be resolved, create a service request.


      5. Next steps
      • Note the instrument serial number.
      • Download and save log files.
      • Create a service request and include the serial number and log files.

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