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March 11, 2010 | Customer News

Tecan launches new services for Australasia

Tecan launches new services for Australasia

 

Tecan Australia is a new business venture aimed at providing dedicated regional support to Tecan customers throughout Australasia. This latest commitment builds on and continues the established partnership with AimLab to promote and support Tecan’s range of laboratory instruments in Australia, New Zealand and the Pacific islands. The existing team of highly trained sales and support staff will now be able to provide enhanced service through dedicated support of Tecan products, further strengthening its existing relationships with world class research and diagnostics customers in the region.

Roland Durner, General Manager for Tecan Australia and former Director Market & Application Management at Tecan in Switzerland commented: “We are very pleased to be taking the next step in expanding our presence in Australia. Tecan Australia is committed to ensuring that customers receive the highest standard of service, working closely with AimLab to meet the specific needs of the Australasia market. With my broad expertise in application management, I am excited to increase our capabilities in life sciences and clinical diagnostics in the region.”

Tecan is also expanding the range of services it can offer to customers in Australia and New Zealand. A dedicated support hotline has already been launched, allowing customers to speak directly to Tecan personnel for help, support and advice on their applications. A new training centre will also be established, to provide customers with easier access to Tecan’s comprehensive range of courses and tutorials.  

To find out more about Tecan’s products and services, visit www.tecan.com 

 

For more information about Tecan Australia, please contact:

Tecan Australia Pty Ltd*

10-22 Hornibrook Esplanade, Clontarf Qld 4019, Australia
T +61 7 3105 5010, F +61 7 3283 7922
info@tecan.com.au , www.tecan.com.au

 
*About Tecan Australia

Tecan Australia Pty Ltd is a fully owned subsidiary of Aim Lab Pty Ltd and is as such independent of the Tecan Group. Tecan Australia Pty Ltd is the authorized distributor of Tecan Group in the Territory of Australia and New Zealand. The right to use the Tecan Group trade mark and logo is licensed by Tecan Trading Ltd.

 

About Tecan

Tecan (www.tecan.com) is a leading global provider of laboratory instruments and solutions in biopharmaceuticals, forensics, and clinical diagnostics. The company specializes in the development, production and distribution of instruments and automated workflow solutions for laboratories in the life sciences sector. With its subsidiary REMP (www.remp.com), Tecan is the market leader in automated laboratory storage and logistics systems. Its clients include pharmaceutical and biotechnology companies, university research departments, forensic and diagnostic laboratories. As an original equipment manufacturer, Tecan is also a leader in developing and manufacturing OEM instruments and components that are then distributed by partner companies. Founded in Switzerland in 1980, the company has manufacturing, research and development sites in both Europe and North America and maintains a sales and service network in 52 countries. In 2009, Tecan generated sales of CHF 392 million (USD 361.2 million; EUR 259.6 million). Registered shares of Tecan Group are traded on the SIX Swiss Exchange (TK: TECN/Reuters: TECZn.S/ ISIN CH0012100191).

 

Media contacts

Tecan Trading Ltd
Cornelia Kegele
Seestrasse 103
CH-8708 Männedorf

T +41 44 922 81 11
F +41 44 922 81 12