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Services

Understanding your needs

Our success is only founded on your success so you can be sure we’ll always be there for you.

Our services are tailored to you and are covered by our set of Te-Care™ Service Contracts, or can be provided on demand.

Installation

Installation

Our certified field service engineers support you throughout the entire installation of your newly purchased Tecan equipment and application set-up.

Preventive maintenance

Preventive maintenance

We help you keep your instrument in top condition with our regular preventive maintenance.

Maintain the high standards of accuracy and precision that your application needs and minimize instrument downtime. Regular maintenance also helps to increase the lifespan and productivity of your Tecan instruments.

Repair

A full range of repair services are available should the need arise. Our qualified and certified specialists provide timely and efficient service for your Tecan instruments.

As the first point of contact, helpdesks are maintained at all Tecan subsidiaries worldwide, with trained specialists that speak your local language.

Upgrades

Keep-up with the latest developments by getting the technical upgrades you need. Upgrades offer the latest developments at a minimal cost.

Our highly qualified engineers are not only capable of servicing your equipment, but can also perform all technical upgrades.

Contact your local helpdesk for more information on our services.