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Service and Support.


You cannot find a solution before you understand the problem. Our product and service team travels the world, working hand in hand with our customers to learn and teach on a daily basis. From implementing our solutions at customer's facilities to complex software training at the desk.

Ryan sets up instruments for customers. And our BBQ grill.


Ryan joined Tecan as a scientist in our labs, but his passion for collaboration and bringing people together inspired him to redirect his career. In his new customer-facing role, he can combine his curiosity for science with his hobby of exploring and travelling the world.

Opportunities in product support and service.

ASSOCIATE SCIENTIST SUPPORT AND TRAINING

In this role you will be responsible for preparing, producing and providing software application training globally. You will also investigate software and application issues on-site or remotely.

TECHNICAL SUPPORT AND TRAINING SPECIALIST

As a technical support and training specialist you will produce and provide technical and hardware training worldwide. You will find and fix customer hardware issues and provide solutions.

FIELD APPLICATION SPECIALIST

Working as a Field Application Specialist, you will plan and set up Tecan’s robots and solutions on-site and tailor them to the customer’s needs.

Priya is fluent in hardware and software.


Priya started at Tecan working with our hardware and is now empowering our customers to make the most out of their software. She is always curious about learning new things and sharing her knowledge with others. She is part of our group of Service Women Empowering Women. Learn more about Priya’s story in the video.

Join our global team and improve the lives and health of millions.

Insights from employees and departments.

RESEARCH AND DEVELOPMENT
MARKETING, SALES AND PRODUCT MANAGEMENT
GROUP FUNCTIONS AND OPERATIONS

Join the team. Make it count.


Our team is comprised of experts from different fields and professions. What they have in common is their unique backgrounds and experiences. This is why we provide a diverse and inclusive environment that gives everyone room to experiment and grow. This is where innovation thrives.

Outstanding people are critical in this extremely dynamic and innovation-intensive field, and we generally have a range of exciting opportunities available at any time.

 

If you want to get a better understanding of the different areas and some specific jobs at Tecan, click here to learn more.