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Tab 01 / Tecan Global Headquarters
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Tecan Global Headquarters

Tecan Group Ltd.

Seestrasse 103
8708 Männedorf
Switzerland

T +41 44 922 81 11
F +41 44 922 81 12

info@tecan.com

 

Distributors only

Sales.Distributors@tecan.com

Tecan Sales Switzerland AG

Seestrasse 103
8708 Männedorf
Switzerland

T +41 44 922 89 22
F +41 44 922 89 23

tecan.sales.ch@tecan.com




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Tab 02 / Tecan Worldwide
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Tecan Worldwide

Australia

Tecan Australia Pty Ltd.

2/475 Blackburn Road

Mount Waverley

Victoria, 3149

Australia

T +61 (3) 9647 4100

T 1300 808 403 (Toll free within Australia)

helpdesk-aus@tecan.com

sales-aus@tecan.com

info-aus@tecan.com

General Terms of Sales (GTS)

Map

 

Austria

Tecan Sales Austria GmbH.

Untersbergstrasse 1a

5082 Grödig

Austria

T +43 6246 8933 0

F +43 6246 72770

office.austria@tecan.com

Tecan Sales Austria GmbH

T +43 6246 8933 0

F +43 6246 72770

info-de@tecan.com

Opening hours

Mon-Thu: 8am - 1pm

Fri: 8am - 12pm

Allgemeine Verkaufsbedingungen (AGB)

General Terms of Sales (GTS)

Map

 

Belgium

Tecan Benelux BV

Mechelen Campus

Schaliënhoevedreef 20A

2800 Mechelen

Belgium

T +32 15 42 13 19

tecan-be@tecan.com

Opening hours

Mon - Fri: 8.30am - 5pm

Allgemene Verkoopsvoorwarden

Conditions Generales de Vente

Map

 

China

Tecan (Shanghai) laboratory equipment Co.,Ltd.

Post code: 200122

12F,Tianan Financial Building, 1529 Guozhan Road, Pudong New District

Shanghai

T: +86 4008 213 888

Opening hours

9am - 6pm

Beijing Office

Post code: 100176
Room 1903A and B, Building B, Zhaolin Plaza, No.19, Ronghua Middle Road, Beijing Economic and Technological Development Zone, Beijing

T +86 4008 213 888

Map

 

Denmark

Tecan Denmark

Filial af Tecan Nordic AB, Sverige

Diplomvej 373, Rum 131

2800 Kongens Lyngby

Denmark

Postal adress:

Diplomvej 381

2800 Kgs. Lyngby

Denmark

T +46 8 7503940

info-dk@tecan.com

Opening hours

Mon - Fri: 8am - 4:30pm

General Terms of Sales (GTS)

Map

 

France

Tecan France S.A.S.U.

Tour Swiss Life

1 bd Marius Vivier Merle

F- 69 003 Lyon

France

T +33 4 72 76 04 80

F +33 4 72 76 04 99

tecan.france@tecan.com

Opening hours

Mon - Thu:

9am - 12.30pm / 2pm - 5.45pm

Fri:

9am - 12.30pm / 2pm - 4.30pm

Conditions générales de vente (CGV)

Map

 

Germany, Crailsheim

Tecan Deutschland GmbH

Werner-von-Siemens-Straße 23

74564 Crailsheim

Germany

T +49 79 51 94 170

F +49 79 51 50 38

info-de@tecan.com

Opening hours

Mon - Thu: 8am - 5pm

Fri: 8am - 4pm Map

Allgemeine Verkaufbedingungen (AGB)

General Terms of Sales (GTS)

Map

 

Germany, Hamburg

IBL International GmbH

Flughafenstr. 52a

22335 Hamburg

Germany

T +49 40 53 28 91 0

F +49 40 53 28 91 11

ibl@tecan.com

Website

Opening hours

Mon - Thu: 8am - 5pm

Fri: 8am - 4pm

Map

 

Germany, Mainz

Tecan Software Competence Center GmbH

Peter Sander Strasse 41a

55252 Mainz-Kastel

Germany

F +49 6134 1814 0

info-de@tecan.com

Opening hours

Mon - Fri: 8am - 6pm

Map

 

Italy

Tecan Italia Srl

Via Brescia, 39

20063 Cernusco Sul Naviglio (MI)

Italy

T +39 02 9244790

F +39 02 92729047

tecan-it@tecan.com

Opening hours

Mon - Fri: 8am - 6pm

Condizioni Generali di Vendita (CGV)

Map

 

Japan

Tecan Japan Co., Ltd.

Kawasaki-Tech Center Bldg. 17F

580-16, Horikawa-cho

Saiwai-ku, Kawasaki-shi 212-0013

Japan

T +81 44 556 7311

F +81 44 556 7312

infojapan@tecan.com

helpdesk-jp@tecan.com

Website

テカンジャパン株式会社  本社

神奈川県川崎市幸区堀川町580-16

川崎テックセンター17F

(郵便番号 212-0013)

電話 044 556 7311

Fax 044 556 7312

Opening hours

Mon - Fri: 9am - 5pm

Map

Osaka Office

SAMTY FAME Shin-Osaka bldg. II 1F

6-5-4, Nishinakajima, Yodogawa-ku

Osaka city, Osaka 532-0011

Japan

T +81 6 6305 8511
F +81 6 6305 3167

大阪営業所

大阪府大阪市淀川区西中島6-5-4

サムティフェイム新大阪Ⅱ号館1F

(郵便番号 532-0011)

電話 06-6305 8511

FAX 06-6305 3167

 

Malaysia

Paramit Malaysia Sdn. Bhd

Plot 372, Penang Science Park,

Lorong Perindustrian Bukit Minyak 21, Taman Perindustrian Bukit Minyak, 14100 Simpang Ampat Seberang Perai Tengah, Penang

Malaysia

T +604-540-7000
F +604-540-7111


support@paramit.com.my

Opening hours

Mon - Fri: 8am - 5pm

Map

 

Netherlands

Tecan Benelux BV

Industrieweg 30

4283 GZ Giessen

Netherlands

T +31 183 44 81 74

F +31 183 44 80 67

tecan-nl@tecan.com

Opening hours

Mon - Thu: 8.30am - 5pm Map

Allgemene Verkoopsvoorwarden

Map

 

New Zealand

Tecan Australia Pty Ltd

2/475 Blackburn Road

Mount Waverley

Victoria, 3149

Australia

Pacific Islands

Tecan Australia Pty Ltd

2/475 Blackburn Road

Mount Waverley

Victoria, 3149

Australia

Singapore

Tecan Asia Pte Ltd

18 Boon Lay Way

TradeHub 21, #10-106

Singapore 609966

Singapore

T +65 6444 1886

info-sg@tecan.com

Opening hours

Mon - Fri: 8am - 5pm

Map

 

South Korea

Tecan Korea Ltd.

149 Gasan digital 1-ro

Geumcheon-gu

Seoul

South Korea

T. +82-2-818-3300

info-KR@tecan.com

Opening hours

Mon - Fri: 9am - 6:00pm

Map

 

Spain

Tecan Ibérica Instrumentación S.L

C/ Lepanto 151 Bajos

08013 Barcelona

Spain

T + 34 93 595 25 31

tecan.spain@tecan.com

helpdesk.spain@tecan.com

Opening hours

Mon - Fri:

8:30am - 13:00pm /

14:00pm - 17:30pm

Condiciones Generales de Venta (CGV)

Map

 

Sweden

Tecan Nordic AB

Sveavägen 159, 1tr

113 46 Stockholm

Sweden

Box 19110

104 32 Stockholm

Sweden

T +46 8 750 39 40

F +46 8 750 39 56

info@tecan.se

Opening hours

Mon - Fri: 8.30am - 5.30pm

General Terms of Sales (GTS)

Allmänna Forsäljninsvillkor

Map

 

Switzerland

Switzerland, Männedorf

Tecan Schweiz AG

Seestrasse 103

8708 Männedorf

Switzerland

T +41 44 922 81 11

F +41 44 922 81 12

info@tecan.com

Tecan Sales Switzerland AG

T +41 44 922 89 22

F +41 44 922 89 23

tecan.sales.ch@tecan.com

Opening hours

Mon - Fri: 8am - 5pm

Allgemeine Verkaufbedingungen (AGB)

Conditions générales de vente (CGV)

General Terms of Sales (GTS)

 

UK

Tecan UK Ltd

Theale Court

11-13 High Street

Theale, Reading, RG7 5AH

UK

T +44 118 930 0300

tecanuk@tecan.com

Opening hours

Mon - Fri: 8am - 5pm

General Terms of Sales (GTS)

Map

 

USA, Baldwin Park

Tecan SP, Inc.

14180 Live Oak Ave

Baldwin Park, CA 91706

USA

T +1 800 352 5128


helpdesk-us@tecan.com

Opening hours

Mon - Fri: 8am - 5pm

Map

 

USA, Morgan Hill

Paramit Corporation

18735 Madrone Parkway

Morgan Hill, CA 95037

USA

T +1 (408) 782-5600
F +1 (408) 782-9991


support@paramit.com

Opening hours

Mon - Fri: 8am - 5pm

Map

 

USA, Morgan Hill

Tecan Systems, Inc.

18635 Sutter Blvd.

Morgan Hill, CA 95037

USA

T +1 408 778-7600

F +1 408 465-2930

helpdesk-sy@tecan.com

Opening hours

Mon - Fri: 8am - 5pm

Map

 

USA, Morgan Hill

DCPM, Inc.

885 Jarvis Drive

Morgan Hill, CA 95037

USA

T +1 408 928 25 10

F +1 408 928 25 07

sales@dcpmi.com

accounting.dc@tecan.com

Opening hours

Mon - Fri: 9am - 5pm

Map

 

USA, Morrisville

Tecan US, Inc.

9401 Globe Center Drive

Suite 140

Morrisville NC 27560

USA

T +1 919 361 5200

Toll Free +1 800 352 5128

F +1 919 361 5201

Sales-Americas@Tecan.com

Opening hours

Mon - Fri: 8am - 5pm

General Terms of Sales (GTS)

Map

 

USA, Redwood City

Tecan Genomics, Inc.

900 Chesapeake Drive

Redwood City, CA 94063

USA

T +1 888 654 6544

cservice-gn@tecan.com

Opening hours

Mon - Fri: 8am – 5pm PST

Map

 

USA, Woburn

Emphysys Inc.

2X Gill Street

Woburn, MA 01801-1721

USA

T +1 (339) 227-6475


info@emphysys.com


Map

 




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Tab 03 / Distributors Worldwide
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Filter by
Region
Country/ies
Company
Company




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Tab 04 / Support Worldwide
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Support Worldwide

2/475 Blackburn Road

Mount Waverley

Victoria, 3149

Australia

T +61 3 9647 4100

T 1300 808 403 (Toll free within Australia)

helpdesk-aus@tecan.com

Untersbergstrasse 1a

A-5082 Grödig

Austria

T +43 6246 8933 256

F +43 6246 7277 0

helpdesk-at@tecan.com

Mechelen Campus

Schaliënhoevedreef 20A

2800 Mechelen

Belgium

T +32 15 709 054 (dutch)

T +32 15 709 055 (french)

F +32 15 42 16 12

helpdesk.benelux@tecan.com

Room 1802-1804 and Room 205, Yuexiu Tower ,

388 Fushan Road, Pudong Xinqu,

Shanghai Shi China, 200090

China

T +86 21 2206 32 06

T +86 40 0821 38 88

F +86 21 2206 5260

helpdesk-cn@tecan.com

Tour Swiss Life

1 bd Marius Vivier Merle

69003 Lyon

France

T +33 820 88 77 36

F +33 472 76 04 99

helpdesk-fr@tecan.com

Werner-von-Siemens-Straße 23

74564 Crailsheim

Germany

T +49 1805 8322 633 or

T +49 1805 TECAN DE

F +49 7951 9417 92

helpdesk-de@tecan.com

Via Brescia, 39

20063 Cernusco Sul Naviglio (MI)

Italy

T +39 800 11 22 91

F +39 (02) 92 72 90 47

helpdesk-it@tecan.com

Kawasaki Tech Center

580-16, Horikawa-cho, Saiwai-ku

212-0013 Kawasaki

Japan

T +81 44 556 7338

F +81 44 556 7312

helpdesk-jp@tecan.com

18 Boon Lay Way

TradeHub 21, #10-106

Singapore 609966

Singapore

T +65 6444 1886

info-sg@tecan.com

149 Gasan digital 1-ro

Geumcheon-gu

Seoul

South Korea

T. +82-2-818-3301

helpdesk-kr@tecan.com

C/ Lepanto 151 Bajos

08013 Barcelona

Spain

T + 34 93 409 12 37

F + 34 93 330 87 00

helpdesk-sp@tecan.com

Sveavägen 159, 1tr

SE-113 46 Stockholm

Sweden

T +46 8 750 39 40

F +46 8 750 39 56

helpdesk-no@tecan.com

Seestrasse 103

8708 Männedorf

Switzerland

T +41 44 922 82 82

T +41 44 922 83 83 (french)

F +41 44 922 89 23

helpdesk-ch@tecan.com

Theale Court

11-13 High Street

Theale

Reading RG7 5AH

United Kingdom

T +44 118 930 0300

helpdesk-uk@tecan.com

Technical support for components (OEM, Cavro)

18715 Madrone Pkwy

Morgan Hill, CA 95037

USA

T +1 408 778-7600

F +1 408 465-2930

Toll Free in the US: T +1 866 798 3226

helpdesk-sy@tecan.com

Technical support for Tecan instruments

9401 Globe Center Drive, Suite 140

Morrisville NC 27560

USA

T +1 919 361 5200

F +1 919 361 5201

Toll Free in the US:

T +1 800 TECAN US or

T +1 800 352 5128

helpdesk-us@tecan.com

If you are Customer of a Tecan Distributor, please contact your local Distributor for support directly.

If you are Tecan Distributor, please contact your support line for EMEA, LATAM and SEA.




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Tab 05 / Support e-Shop
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Support e-shop

For questions related to your orders placed in the Tecan e-shop (US only):

Tecan US, Inc.

Toll Free +1 800 352 5128

order.entry@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Microplate readers
  • Microplate washers

Tecan Genomics, Inc.

T +1 888 654 6544

cservice-gn@tecan.com

Products

  • Next generation sequencing
  • Microarrays & qPCR

Tecan SP, Inc.

T +1 800 352 5128

orders@tecan.com

Products

  • Sample preparation

For questions related to your orders placed in the Tecan e-shop (Europe only):

Tecan Deutschland GmbH

e-shop.DACH@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan Italia Srl

e-shop.IT@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Immunoassays
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan Ibérica Instrumentación S.L.

e-shop.IB@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Immunoassays
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan France S.A.S.U.

e-shop.FR@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Immunoassays
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan Benelux BV

e-shop.BeNeLux@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Immunoassays
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan UK Ltd

T +44 118 930 0300

e-shop.UK@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Immunoassays
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan Nordic AB

e-shop.NO@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Immunoassays
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan Sales Switzerland AG

e-shop.DACH@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Sample preparation
  • Microplate readers
  • Microplate washers

Tecan Sales Austria GmbH

e-shop.DACH@tecan.com

Products

  • Disposable tips
  • Plates & troughs
  • Smart consumables
  • Next generation sequencing
  • Microarrays & qPCR
  • Sample preparation
  • Microplate readers
  • Microplate washers

IBL International GmbH,
a Tecan Group Company

T +49 40 53 28 91 0

ProductSupport.IBL@tecan.com

Products

  • Immunoassays

For questions related to your quote requests, please contact your local support.